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Hospitality Operations: A Systems Approach
Hospitality Operations A Systems Approach
Author: Peter Jones, Stephen Ball, David Kirk, Andrew Lockwood
This core introductory textbook examines hospitality "systems" - the technology and processes that enable goods and services to be delivered to the customer. Systems theory is all about applying a consistent set of ideas and concepts for the analysis of real world situations and problems. This structure facilitates making comparisons, understand...  more »
ISBN-13: 9780826457615
ISBN-10: 0826457614
Pages: 224
Edition: 2 Rev Sub
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Publisher: Continuum International Publishing Group
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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