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Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words
Say This Not That How to Build Trust and Motivate Others with the Right Choice of Words
Author: Dave Durand
So often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations...  more »
ISBN-13: 9780824526252
ISBN-10: 0824526252
Publication Date: 6/1/2011
Pages: 112
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Publisher: The Crossroad Publishing Company
Book Type: Paperback
Members Wishing: 0
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