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The Human Dimension of Quality
The Human Dimension of Quality
Author: Brian Thomas
Exploit the missing link in most quality initiatives: PEOPLE. Quality improvement (QI) theories come and go, but in the end it's real people who make or break any QI effort. The first resource to confront this ``undiscussable'' of organizational life, The Human Dimension of Quality, by management consultant Brian Thomas, goes beyond QI's well-kn...  more »
ISBN-13: 9780077090517
ISBN-10: 0077090519
Publication Date: 3/1/1995
Pages: 272
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Publisher: McGraw-Hill Companies
Book Type: Hardcover
Members Wishing: 0
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