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Implementing TQM in Small and Medium-Sized Organizations: A Step-by-Step Guide
Implementing TQM in Small and Medium-Sized Organizations A Step-by-Step Guide Author:Richard M. Hodgetts This hands-on guide features real-life examples of American companies that have achieved quality improvement without big budgets. This book provides small companies with practical wisdom and guidance to get quality started right, including a realistic perspective of what they can accomplish in pursuing quality efforts, proven ideas for planning,... more » implementing, and keeping continuous improvement efforts alive, and much more.« less