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Internet Web Answers! Certified Tech Support
Internet Web Answers Certified Tech Support Author:Cheryl Kirk With the success of our Answers! series, and the growing popularity of the Internet, this book fills the needs of both the casual and advanced user. It features hundreds of answers to the most common questions asked of technical support regarding Internet and World Wide Web issues such as using email, browsing the Web, using newsgroups, transfer... more »ring information with FTP, participating in chat groups, using other Internet services such as Telnet and Gopher, and creating Web pages.« less