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Interview for Success: A Half-Day Competency-Based Workshop Participant Workbook
Interview for Success A HalfDay CompetencyBased Workshop Participant Workbook Author:Anne Sandberg, Susan Lane Given the rapid rate of change in the corporate world today, many managers seek to select employees based not only on their current business needs, but also on their anticipated needs. Competency-based interviewing techniques will give your company a strategic focus by allowing hiring managers to integrate job-specific, future-oriented competenc... more »ies into their interviews. This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus. Interviewing for competencies follows a structured format which this workshop takes you through step-by-step-the interviewer builds a customized interview format for each individual position based on the duties and responsibilities of the position and identifies the critical skills needed to perform these duties and responsibilities at a superior performance level. Unlike other competency-based interviewing workshops, Interview for Success uses personality measures based on the results of a Big 5 Personality Assessment in conjunction with competency-based interviewing and ties the two factors together to assess areas, such as technical acumen and behavioral tendencies. Video role-plays effectively model behavioral interviewing practices and provide learners with a structured format to recognize and critique, good and bad approaches. With a series of Job Aids for each step, as well as a database of competencies, behaviors, and more than 300 effective behavioral interviewing questions provided on CD-ROM, this easy-to-use tool enables the hiring manager or human resources professional to expertly build a competency-based interview. Time Guidelines
The Workshop takes a half-day to complete. Competency-Based Interviewing Model: Step 1. Assemble job information
?Ask yourself: What does this person do?
?List duties/responsibilities Step 2. Link skills to tasks
?Derive the skills needed to perform duties
?Skills can be duplicated
?Make a master list, eliminating duplicates Step 3. Pick the skills to interview for
?Cross out skills that should be assessed elsewhere
?Eliminate skills that do not distinguish superior performance
?Highlight questions you want to probe Step 4. Develop interview questions from competencies
?Identify target behaviors for each competency
?Write 2-3 interview questions per competency Step 5. Modify Interview with Big 5 Personality Assessment (optional) Step 6. Listen for complete responses
?Stay in control: Dealing with difficult candidates ?Situation, Behavior, Outcome
?Use probes to obtain missing information Step 7. Assess