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Introduction to Help Desk Concepts and Skills (Mike Myer's Computer Skills)
Introduction to Help Desk Concepts and Skills - Mike Myer's Computer Skills
Author: Susan M. Sanderson
CD-Rom features include - Learning edition of HelpSTAR software - Audio recordings of sample Help Desk calls
ISBN-13: 9780072231595
ISBN-10: 0072231599
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Publisher: McGraw Hill
Book Type: Paperback
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