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Introduction to Reference Work: Reference Services and Reference Processes
Introduction to Reference Work Reference Services and Reference Processes
Author: William A. Katz
Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
ISBN-13: 9780070336391
ISBN-10: 0070336393
Pages: 272
Edition: 6th
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Publisher: Mcgraw-Hill College
Book Type: Hardcover
Members Wishing: 0
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