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Journey to Excellence: How Baldrige Health Care Leaders Succeed
Journey to Excellence How Baldrige Health Care Leaders Succeed
Author: Kathleen J. Goonan, MD, Joseph A. Muzikowski, and Patricia K. Stoltz
This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their Baldrige journey and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors stud...  more »
ISBN-13: 9780873897358
ISBN-10: 0873897358
Publication Date: 5/15/2009
Pages: 248
Edition: 1
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Publisher: ASQ Quality Press
Book Type: Paperback
Members Wishing: 0
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