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The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication
The Language of Negotiation A Handbook of Practical Strategies for Improving Communication Author:Joan Mulholland The Language of Negotiation aims to heighten awareness of the powerful role of language, and to suggest practical uses for language-related tactics. Specific strategies are indexed for ease of reference. The handbook also provides examples and exercises throughout.In addition, The Language of Negotiation advises the reader through ... more »such challenges as gaining cooperation even in confrontational situations, handling cross-cultural encounters, controlling media interviews, and conducting negotiations by telephone.« less