Leading the Way to Success Author:Valarie D. Willis, Dr. Warren Bennis, Jack Canfield, James Kouzes The book features best-selling authors Valarie Willis, Dr. Warren Bennis, James Kouzes and Jack Canfield. Willis, Bennis, Kouzes and Canfield, are joined by other well known authors and speakers, each offering time-tested strategies for success in frank and intimate interviews. — What if you could increase your levels of engagement and improve mo... more »rale? Would you experience more sales, better customer relations, improved team spirit?
Leaders who care can do exactly that!
Valarie Willis focuses on what she calls the new four letter word in business, C.A.R.E. Her chapter on The Power to C.A.R.E :Constantly Acknowledge and Recognize Employees looks at the power of leaders demonstrating care towards their employees.
Leaders who can create caring environments can generate more positive customer experiences.
Every industry can benefit from leadership and a workforce that cares. The power to care directly impacts the customer experience and businesses bottom line.« less