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Are Your Lights On?: How to Figure Out What the Problem Really Is
Are Your Lights On How to Figure Out What the Problem Really Is Author:Donald C. Gause, Gerald M. Weinberg Offering such insights as "a problem is a difference between things as desired and things as perceived" and "in spite of appearances, people seldom know what they want until you give them what they ask for", the authors provide an enlightening look at ways to improve one's thinking power. The book playfully instructs the ... more »reader first to identiy the true problem, second to determine the problem's owner, third to identify where the problem came from, and fourth to determine whether or not to solve it. Illustrated with 55 line drawings which combine with the text to convey its message.« less