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Search - Making TQM Work: Quality Tools for Human Service Organizations (Springer Series on Social Work)

Making TQM Work: Quality Tools for Human Service Organizations (Springer Series on Social Work)
Making TQM Work Quality Tools for Human Service Organizations - Springer Series on Social Work
Author: John Joseph Gunther, Frank Hawkins
...a book of experiential exercises written to enhance the knowledge and skill base of human service managers of the various tools used in total quality management.
ISBN-13: 9780826111876
ISBN-10: 0826111874
Pages: 129
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Publisher: Springer Publishing Company
Book Type: Hardcover
Members Wishing: 0
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