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The Management of Hotel Operations
The Management of Hotel Operations
Author: Peter Jones, Andrew Lockwood
The Management of Hotel Operations adopts an innovative approach to the study of hotel management based on the concept of key result areas. The book identifies and explores the fundamental issues facing the manager - such as profitability, productivity and quality - and examines alternative strategies for achieving successful performance. The a...  more »
ISBN-13: 9780826462947
ISBN-10: 0826462944
Publication Date: 5/13/2002
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Publisher: Int. Thomson Business Press
Book Type: Paperback
Members Wishing: 0
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