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Managing Diversity in Health Care Manual: Proven Tools and Activities for Leaders and Trainers
Managing Diversity in Health Care Manual Proven Tools and Activities for Leaders and Trainers
Author: Lee Gardenswartz, Anita Rowe
Turn strategy into immediate action with diversity training made easy. This versatile collection of activities, resources, and training materials is designed to facilitate a successful training program in any kind of health care organization. This unique tool kit reinforces the concepts presented in Gardenswartz and Rowe's Managing Diversity ...  more » and presents practical, ready-to-use tools-including a disk containing computerized forms-ideal for creating customized training agAndas. The Managing Diversity in Health Care Workbook provides a complete program guide for developing and conducting successful sessions in diversity, team development, customer service and satisfaction, conflict resolution, and community relations.
ISBN-13: 9780787943936
ISBN-10: 0787943932
Publication Date: 4/1999
Pages: 208
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Publisher: John Wiley Sons
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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