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Managing in the Service Economy
Managing in the Service Economy
Author: Harvard Business School Press
The industrial revolution is over and the service revolution has begun. Managing in the Service Economy presents an intensive analysis of the new trend setting management approaches that have given leading service companies clear competitve advantage. From large multinationals to local hospitals, professional services, and transportation firms, ...  more »
ISBN-13: 9780071032414
ISBN-10: 007103241X
Publication Date: 1/1/1986
Pages: 99
Edition: 1
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Publisher: McGraw-Hill
Book Type: Paperback
Members Wishing: 0
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