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Meeting Customer Needs, Third Edition (CMI Open Learning Programme)
Meeting Customer Needs Third Edition - CMI Open Learning Programme
Author: Ian Smith
This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series. This particular title meets the specific requirements of those taking the Unit DM45 entitled Customer Focus, Marketing and Planning. — A new website available for use with the text to provide revision notes and lecturer...  more »
ISBN-13: 9780750659840
ISBN-10: 075065984X
Publication Date: 11/7/2003
Pages: 240
Edition: 3
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Publisher: Butterworth-Heinemann
Book Type: Paperback
Members Wishing: 0
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