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Meetings with Clients: A Self-Study Manual for a Builder's Frontline Personnel (Carol Smith's Customer Relations Series)
Meetings with Clients A Self-Study Manual for a Builder's Frontline Personnel - Carol Smith's Customer Relations Series Author:Carol Smith This outstanding new book from Carol Smith covers four major issues confronting a builder?s front-line personnel: · Pre-construction Meeting — · Frame Stage Tour — · New Home Buyer Orientation and — · Warranty Service. Master each of these issues with step-by-step instructions on policies, procedures, predictable situations and how to handle ... more »problems that arise during orientation. Meetings with Clients also serves as the self-study guide for candidates of certification as a Customer Relations Professional.« less