2005 - Improving Service Quality in the Global Economy Achieving High Performance in Public and Private Sectors Second Edition (Hardcover) ISBN-13: 9780849338199 ISBN-10: 0849338190 Genres: Business & Money, Nonfiction, Engineering & Transportation ? The Administration of Justice (Paperback) ISBN-13: 9780877054498 ISBN-10: 0877054495 Genre: Nonfiction ? |