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The New Effective Public Manager: Achieving Success in a Changing Government (Jossey Bass Public Administration Series)
The New Effective Public Manager Achieving Success in a Changing Government - Jossey Bass Public Administration Series Author:Steven Cohen, William Eimicke This updated and expanded edition shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government. The book is aimed at both public management practitioners and students of public administration and management. Information new to this edition includes: the response to... more » the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports; the effectiveness of the reinvention and reengineering movements in public management; and applying real-world, hands-on total quality management techniques to the public sector.« less