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Operational Support and Analysis: A Guide for Exam Candidates
Operational Support and Analysis A Guide for Exam Candidates
Author: John Sansbury
This user-friendly book aims to assist candidates pass the ITIL(r) OSA Intermediate examination. It not only references the source material from the core ITIL texts but also gives practical guidance based on real life. Exam candidates no longer have to rely just on their memory and revision, but are able to draw on their understanding of the mat...  more »
ISBN-13: 9781906124595
ISBN-10: 1906124590
Pages: 160
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Publisher: British Informatics Society Ltd
Book Type: Paperback
Members Wishing: 0
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