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Operations Management : Second Edition
Operations Management Second Edition
Author: Terry Hill
Operations Management presents Terry Hill's vision of how operations can deliver real competitive advantage for organizations. It provides detailed consideration of service delivery system design, with a dedicated chapter on the subject; introduces the importance of people management from the beginning; provides expanded discussion of ope...  more »
ISBN-13: 9781403991126
ISBN-10: 140399112X
Publication Date: 2/19/2005
Pages: 832
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Publisher: Palgrave Macmillan
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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