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Topic: Page unvailable

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Subject: Page unvailable
Date Posted: 5/13/2019 6:53 PM ET
Member Since: 1/24/2013
Posts: 3,887
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Since coming home this afternoon I keep getting:

We are sorry, but this page is currently unavailable

 
 
 
We have been automatically notified that you were not able to reach the page and will be working quickly to make the page available. Please send us an email at librarian@paperbackswap.com if you have any questions or comments. In the meantime you might find some of these other areas of PaperBackSwap interesting:

I am able to get around this somewhat. Earlier, I wanted to look for an older personal message thread. It wouldn't let me. I was able to click on "Friends" and start a new message thread. Just now I also wanted to go back to PM's and it came up the above.

 

Anyone else experiencing this? Hope you're not, of course, just wondering and whether to contact PBS. Thanks. 



Last Edited on: 5/13/19 6:54 PM ET - Total times edited: 1
lionrose avatar
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Date Posted: 5/13/2019 7:03 PM ET
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Have you tried clearing your internet browser cache? Maybe it’s trying to see an old page. Also if you arrow or ‘go back’ to a message sent page there may be an error so try using the actual link in the tabs instead of trying to go back to previous pages.



Last Edited on: 5/13/19 7:04 PM ET - Total times edited: 1
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Date Posted: 5/13/2019 7:38 PM ET
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I'm getting the same page whenever I try to search for anything. What's odd is that the search works fine when I'm not logged in, but as soon as I log in, I start getting these error pages.



Last Edited on: 5/13/19 7:43 PM ET - Total times edited: 1
hardtack avatar
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Date Posted: 5/13/2019 7:48 PM ET
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Getting the same message all afternoon and later. I figured someone must have sent the e-mail to the team. I think the problem must be with one of the PBS servers.

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Subject: Page Unavailable
Date Posted: 5/13/2019 8:16 PM ET
Member Since: 6/7/2010
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Just after noontime on the Coast I had the same problem using the library computer.  I have wrapped eleven books and wanted to adress them tonight and mail them manana (all wish listed, posted 5/10 and 5/11, then awaited replies).  PBS still doesn't work at another library to which I carried my laptop.  Too bad as there are more fiction hardbacks on the 'free' booktruck that I could check against wish lists, probably find a couple more that are wished for.  

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Date Posted: 5/13/2019 9:22 PM ET
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I have tried clearing cookies. I've also turned on/off the computer a couple times. Still an issue right now. When I signed in, it went to 
page unavailable." It did show I had a PM (blue button), so I was able to still acess that. As a P.S. I hit "reply" to this thread and it went to page unavailable." I am coming back to check that it did post, which it did :)



Last Edited on: 5/13/19 9:23 PM ET - Total times edited: 2
MSCOZY avatar
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Date Posted: 5/14/2019 3:05 AM ET
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Has anyone contacted PBS?

hardtack avatar
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Date Posted: 5/14/2019 8:19 AM ET
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The page we see states:

"We have been automatically notified that you were not able to reach the page and will be working quickly to make the page available."

I'm betting one of PBS' servers is down.

daisymau avatar
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Date Posted: 5/14/2019 10:23 AM ET
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Glad I'm not the only one having this problem.

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Date Posted: 5/14/2019 10:43 AM ET
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Just logged in and was redircted to the page unvailable. Will contact PBS right now. 

Have a Blessed day all :)

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Date Posted: 5/14/2019 10:53 AM ET
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I have sent feedback on several issues today including the search function being down and links from PBS emails notworking---they go to the page shown in the OP. Despite automatic notification, the more people who send feedback, the quicker the fix.

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Date Posted: 5/14/2019 10:54 AM ET
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I contacted them about 1 pm Pacific time yesterday and have not heard anything.

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Date Posted: 5/14/2019 11:01 AM ET
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I sent an email right after I posted on here. If you are having problems too, please write them at PBS.

berd avatar
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Date Posted: 5/14/2019 11:50 AM ET
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I keep getting the same error. 

mistyks avatar
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Date Posted: 5/14/2019 11:54 AM ET
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I see this message when I try to go to the home page for PBS.

berd avatar
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Date Posted: 5/14/2019 1:52 PM ET
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I got this response from the team:

 

Dear Amber,

We're working on it, and we hope to have everything up and running as quickly as possible!

We're very sorry for the inconvenience,

The PaperBackSwap Team

www.PaperBackSwap.com

starvinArtist avatar
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Date Posted: 5/14/2019 1:54 PM ET
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sigh

MSCOZY avatar
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Date Posted: 5/14/2019 2:30 PM ET
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Amber, I also received the same reply that you got.  So they know there is a problem.  

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Date Posted: 5/14/2019 3:13 PM ET
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It might be fixed. It's working for me.



Last Edited on: 5/14/19 3:46 PM ET - Total times edited: 1
starvinArtist avatar
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Date Posted: 5/14/2019 3:26 PM ET
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nope

berd avatar
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Date Posted: 5/14/2019 4:19 PM ET
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So far pages are starting to work for me again.  I hope it keeps working!

bookbuggg avatar
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Date Posted: 5/14/2019 4:53 PM ET
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It's working for me now.

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Date Posted: 5/14/2019 5:36 PM ET
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It seems to be working ok now.

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Date Posted: 5/15/2019 9:06 PM ET
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Back now from out of town, all seems to be working A-ok :) Thanks, PBS. 

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Date Posted: 5/16/2019 5:32 PM ET
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I hope this issue is not starting again :( I just tried twice to check PM's I have sent (to see if they have been read yet) and got the same error as in my opening post twice.