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Topic: Cant post books!

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IlliniAlum83 avatar
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Subject: Cant post books!
Date Posted: 12/24/2021 3:02 PM ET
Member Since: 4/28/2009
Posts: 21,678
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System is not letting me post books. I verified my account is not on vaca hold... Tried multiple times. I keep clicking 'post' and it is stuck in a loop going back to the initial listing for posting books, asks me all the questions, then offers the 'post' button but it won't work.

Anyone else?

bibliofiend60 avatar
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Subject: Cant post books!
Date Posted: 12/24/2021 5:26 PM ET
Member Since: 9/23/2010
Posts: 300
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Hi Jeanne, 

I just tried an experiement, and it worked fine. Here are my suggestions: 

1. Double check the ISBN. If you didn't 'fat finger' it (I do regularly) and the number is correct, check the "search for books" box at the top of the page. Perhaps you've got a "foreign" edition, and it's not in the database. (I have some UK stuff, and sometimes I have to ask to get the number entered.)

2. Exit PBS and your browser. Leave it closed for a few minutes. Re-open and try again. This rarely helps, but just in case. 

3. Close PBS, and shut down your computer. Let it "rest" for a few minutes, and then restart. Try again. If this doesn't work, the only thing I can recommend may sound a little crazy, but it honestly does work, I have to use it on my work computer regularly, just to completely clean out the cache. Reboot 3-5 times. Let it come all the way up to the desktop. Then restart. After several restarts, try posting again, and I'll be it works. 

 

Good Luck.

 

Robin