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Rachel, sorry you couldn't get one of us at live help. To print the postage out with your label, just hit the print wrapper button and all the instructions are right on the choice page. You will need to have money in your PBS account to take this from first, and please be aware that there has been a .50 surcharge added today to all purchases in the PBS Kiosk, whether you are putting in money, buying a credit or anything else. It is however, only a .50 fee per transaction, no matter how much you buy.
I just went to the Help Center and typed in
And got several answers, the first being
Great info is almost always available in the Help Center!!!