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Am I the only one having problems receiving some of my PBS email notifications. I get the emails for personal messages and wish list items but I do not get the notification that a book has been requested from my shelf. If I do not go to the PBS site I miss the requests for my books.
Is this a new way to get us to log into the site on a daily basis?
Since I am getting some email from PBS I know the problem is not at my end. I have already notified PBS but have not yet gotten an answer.
So am I the only one with this problem?
You should contact R&R feedback with this. Go to "contact us" on the bottom of each page and tell them. As a Tour Guide, I have received a couple of Live Help Questions today complaining of the same thing. It may be a glitch in the system.
Help Center sez:
I remember some folks having trouble with hotmail or yahoo (can't remember which) email a while back...the emails were going out from PBS, but hotmail/yahoo wasn't delivering them (or were holding them for some reason), and then some people reported getting them all in a bunch, days late.
Do you use yahoo or hotmail?
Last Edited on: 8/2/07 11:23 PM ET - Total times edited: 1
I've had the same problem lately. I get some messages, like when I order a book, but not others. I haven't been getting any notifiying me that I have a book request waiting or that I have a PM.
I use my home (bellsouth) account for my email, so I know it's not the yahoo or hotmail problem. I've also checked to make sure they are not going into my spam folder and they aren't.
I didn't get some e-mails yesterday. I didn't get a book request notice or the newsletter. They didn't go to spam and I don't have Yahoo or Hotmail. I think I was getting all of my e-mails until just yesterday. Weird. I'm sure it will get fixed soon though.
I've been having the same problem for several weeks now. One day, like today, I get the Daily Wish List, and then go three or four days without getting it. However, if I look under Club Communications, I see the Daily Wish List e-mail listed for those missing days. Also, someone Buddied me a credit and I never got the club e-mail but found it listed under Club Communications.
My browser and e-mail program, Internet Explorer and Outlook Express, has not changed. Previously, before July 1, I would estimate, I received everything PBS sent me and had nothing missing. Now, I check daily under my Club Communications to see if a book request or something important has gone missing.
I checked my settings to make sure that I had the correct items checked for those e-mails that I do want to receive and those settings are still correct.
I stopped getting the newletters eons ago, dunno why as I'm signed up. I sporadically get daily digests and daily wishlists. There have been a time or two that I haven't gotten notices about books being ordered from my shelf or that ones I've ordered have been mailed (that one isn't as much of a biggie) but I've noticed them by logging on. What gives?
I got a whole group of emails today from PBS. First 45 then 32 then another 56. Seems as if all my emails came in within 5 minutes from last night and today. Kinda funny to sit here and watch my email numbers go up so high!!
gosh, I haven't been having these problems but I better start paying closer attention!!
What I don't get is Watch Topic emails when someone replies to a post...sometimes I'll get one for the first person and that's it. Sometimes none at all...
Just a suggestion, but it might help to go back to your account settings page cancel out what you have now, update it, cancel that and update it, the re-enter the settings you want. Kind of a re-boot kind of thing. When you finally get to the settings you want, don't forget to update that too. Otherwise each of you should probably let R&R know what troubles you are having.
I just sent a msg to R&R. Since my daily digest and wishlist were only sporadically coming, I've been trying to update the setting to just turn them off. I have been unable to do so....I choose the "off" option and then try hitting update and nothing happens. Anyone else have this problem?
No problems with me. I got a message for a PM and a book request yesterday, plus a "you've earned a credit" message.
You may want to check your bulk mail or spam folder. I did notice one PBS message in there the other day.