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Public Management: Institutional Renewal for the Twenty-First Century (Research in Public Policy Analysis and Management)
Public Management Institutional Renewal for the TwentyFirst Century - Research in Public Policy Analysis and Management Author:L.R. Jones, F. Thompson The economic order is currently undergoing a transformation stimulated by the Information Revolution, which will ultimately effect changes of great magnitude in the state and its institutions. This volume is designed to meet four objectives: to define public management as a disciplinary field in a new way, thereby promoting a better understandin... more »g of the field and of how it differs from business management; to explain recent trends in public management; to clarify some basic ideas for improving public service; and to show how public organizations can be renewed to make them more responsive and productive.
The first chapter defines public management and addresses a second question: what should public management researchers study? Other chapters describe steps in the process of institutional renewal, including restructuring, work process engineering, reinvention, realignment, and rethinking. Chapter 8 concentrates on a key aspect of institutional renewal: improving the utilization of information. This chapter completes the body of analysis and advice offered to public officials and managers as the challenges of the twenty-first century are addressed.« less