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Punching In: The Unauthorized Adventures of a Front-Line Employee
Punching In The Unauthorized Adventures of a Front-Line Employee
Author: Alex Frankel
"If today's armies of uniformed service workers are modern–day tribes, Alex Frankel is a contemporary Margaret Mead. Like an intrepid anthropologist, Frankel immerses himself in self–contained commercial cultures–UPS, Gap, and Starbucks, among others–and resurfaces to write with great empathy and keen insight about the wo...  more »
ISBN-13: 9780060849665
ISBN-10: 0060849665
Publication Date: 12/1/2007
Pages: 240
Rating:
  • Currently 2.9/5 Stars.
 9
2.9 stars, based on 9 ratings
Publisher: Collins
Book Type: Hardcover
Members Wishing: 0
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 haddad avatar reviewed Punching In: The Unauthorized Adventures of a Front-Line Employee on + 23 more book reviews
Not as enjoyable as I had hoped, but maybe my expectations were too high. There were a few insights, but I would have liked to see a little more detail. I enjoyed the section on UPS the most--it was the first job described, so then it went downhill for me.


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