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Putting Patients Last: How the Nhs Keeps the Ten Commandments of Business Failure
Putting Patients Last How the Nhs Keeps the Ten Commandments of Business Failure
Author: Peter Davies, James Gubb
In recent years, NHS reform in England has focused on stimulating competition between providers and increasing choice for patients. Many NHS organisations are now as much businesses as they are public bodies; if they fail to design services around patients and meet their needs, they should start to lose custom as well as incurring the wrath of g...  more »
ISBN-13: 9781906837099
ISBN-10: 1906837090
Publication Date: 12/18/2009
Pages: 108
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Publisher: Civitas/Inst for the Study of
Book Type: Paperback
Members Wishing: 0
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