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Topic: QUESTION?

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nolemommy avatar
Subject: QUESTION?
Date Posted: 8/15/2007 11:13 PM ET
Member Since: 6/24/2007
Posts: 83
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I have a question. I ordered a book a while ago and it says it was sent out on the 30th of July. I still have not recieved it yet. The problem: I am going out of town for a few weeks on Friday. PBS says not to contact them unil the 27th of August. My mail will be held while I am gone. If the book comes while I am gone how will the pbs member get her credit. She sent it with delivery confirmation. The book was only coming from Indiana and I am in Atlanta,GA. Everything else i have ordered from PBS has come within a week. Does anyone have any idea what I should do? Thank-you Angie
Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 8/15/2007 11:15 PM ET
Member Since: 8/9/2005
Posts: 20,024
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If she used PBS DC then she will get her credit when its scanned at the PO. 

Did you put your accont on hold so no orders can come in while your gone?
nolemommy avatar
Date Posted: 8/15/2007 11:23 PM ET
Member Since: 6/24/2007
Posts: 83
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I was planning to put it on hold tomorrow. I sent out some books today. Will i get the credit if my account is on hold.
Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 8/15/2007 11:27 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Yeah you will get your credit when the reciever marks it or your DC is scanned.
nolemommy avatar
Date Posted: 8/15/2007 11:29 PM ET
Member Since: 6/24/2007
Posts: 83
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Thanks for your help!
krisbooks avatar
Standard Member medal
Date Posted: 8/17/2007 8:38 PM ET
Member Since: 3/13/2006
Posts: 2,024
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Angie, although the sender will get her credit with DC, you may want to PM her anyway to let her know what's going on so that she won't be wondering why you didn't mark the book when the DC shows it as delivered.

Have a great trip!
bookaddict avatar
Standard Member medalFriend of PBS-Silver medal
Date Posted: 8/17/2007 8:49 PM ET
Member Since: 8/30/2005
Posts: 829
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Angie, if it goes lost before you get back to mark it received, you can just mark it received from your Transaction Archive, as Help Center sez:

Have a good time!
grendelynn avatar
Date Posted: 8/17/2007 9:16 PM ET
Member Since: 8/15/2005
Posts: 4,469
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Even if it goes lost, you can click on your transaction archive and mark it received when you return(sometimes mail is slow).

 

 

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