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Qualitrends: Seven Quality Secrets That Will Change Your Life
Qualitrends Seven Quality Secrets That Will Change Your Life Author:James W. Cortada, John A. Woods A synopsis of the major trends in the world of quality management, this book includes coverage of teamwork, process improvement, global competition and the virtual office. Each topic is accompanied by a "quality readiness checklist". A "quality thumbnail library" lists the field's best resources.