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Quality Is Free: The Art of Making Quality Certain
Quality Is Free The Art of Making Quality Certain
Author: Philip B Crosby
The first and only nontechnical method for installing, maintaining, and measuring a comprehensive quality improvement program in your business operation. Special features: Emphasizes throughout that doing things right the first time adds nothing to the cost of a product or service. (What costs, and costs dearly in terms of rework, test, warranty...  more »
ISBN-13: 9780070145122
ISBN-10: 0070145121
Publication Date: 1/1/1979
Pages: 352
Rating:
  • Currently 5/5 Stars.
 1
5 stars, based on 1 rating
Publisher: McGraw-Hill Companies
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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 RawsonB avatar reviewed Quality Is Free: The Art of Making Quality Certain on
"Immensely readable...needs to be read by just about everyone, top management and middle managers and supervisors." Business Week


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