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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition)
Quality Management Introduction to Total Quality Management for Production Processing and Services - 4th Edition
Author: David L. Goetsch, Stanley Davis
This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Practitioners in a corporate setting will find it a valuable...  more »
ISBN-13: 9780130933874
ISBN-10: 0130933872
Publication Date: 4/17/2002
Pages: 880
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Publisher: Prentice Hall
Book Type: Hardcover
Members Wishing: 0
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