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Search - Quality Without Tears: The Art of Hassle-Free Management

Quality Without Tears: The Art of Hassle-Free Management
Quality Without Tears The Art of Hassle-Free Management
Author: Philip B. Crosby
The author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, and boosting profits and do all this without the typical bureaucratic controls and procedures that merely hassle people without producing the desired results. Real situation and amusing fictional ca...  more »
ISBN-13: 9780070145115
ISBN-10: 0070145113
Publication Date: 5/1/1995
Pages: 205
Rating:
  • Currently 4/5 Stars.
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4 stars, based on 1 rating
Publisher: McGraw-Hill
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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