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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
Quality on Trial Bringing BottomLine Accountability to the Quality Effort
Author: Roger J. Howe, Dee Gaeddert, Maynard A. Howe
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to fi...  more »
ISBN-13: 9780070305830
ISBN-10: 0070305838
Publication Date: 1/1/1995
Pages: 163
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Publisher: McGraw-Hill
Book Type: Hardcover
Members Wishing: 0
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