The Quality Yearbook 2001 Edition Author:James W. Cortada, John A. Woods Quality strategies for a new era Kick off the millennium with the guide to every important idea, practice, and event in the world of quality management. Edited by James W. Cortada and John A. Woods, The Quality Yearbook, 2000 Edition, packs a yearAEs worth of essential reading into original articles, key reprints, and intriguing Quotes on Qualit... more »y, giving you the latest processes, tools and assessments involved in quality implementation. The Yearbook delivers the most comprehensive listings available of quality-related conferences, consultants, awards, and training programs. You get profiles of the latest Baldrige Award winners, with full details on recent criteria changes for the award, and much, much more.« less