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Ready Made Activities for Developing Your Staff (Institute of Management)
Ready Made Activities for Developing Your Staff - Institute of Management
Author: Sue Bishop, David Taylor
This text covers developing and motivating teams for customer care, TQM, and communication. It contains 25 activities for group learning plus exercises, discussions, role-plays, case studies and questionnaires. It can be used as a complete programme or as mini-sessions. It is designed for line managers, team leaders, trainers and quality manager...  more »
ISBN-13: 9780273605607
ISBN-10: 0273605607
Pages: 192
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Publisher: Trans-Atlantic Publications
Book Type: Paperback
Members Wishing: 0
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