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On August 30th I the book on my wish list called The Mediator vol.3 became available and I requested it.
What should I do? I feel bad that this person sent me the book and isn't going to get a credit for it. |
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Go to Transactions Archive, chose "requested by me" and "canceled by sender", then resort. It should appear with a red X. You can click on it and mark it received. |
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From the Help Center:
This usually happens when the member that sent this book did not complete the sending process by marking the book mailed, but sent the book anyway. In these situations, there is a possibility that the requestor will end up with 2 copies of the book. If you received (or will receive) two copies of the book, you are not obligated to give a credit to the sender whose transaction was canceled. If you got (and will get) only one copy, you should mark the book received so that the sender gets credit. To mark this book received and give a credit to the sender:
You also might want to check your Wish List, and remove this title from there, if you do not want to receive future offers of this book.
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Thanks, both of you. But I'm still a bit confused XD "Click on the transaction", which part should I click? When I click the red x, nothing happens. When I click the book title, it just takes me to that book's page. When I click request details, the only thing I can really do is send them a message. |
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MMMMM, I've never had to do it, I can only tell you what the help center said. Sorry, was trying to be helpfull......Maybe you'd need to add her to your buddy list, and send her the credit that way... Anyone ? |
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I've never had to do this either, but I just looked at my transaction archive and found one that had been cancelled. Over to the right side there was a gray box marked "has book been received?" When I cliked on that, it took me to another screen that looked very similar to when you would normally receive a book where you would mark it received or received with a problem. Not sure if that helps or not.... |
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Hmmm.. there's no grey box or anything like that for me. =( I think I'll just do what Karen said and add her to my buddies and credit her that way. Thanks for all the help!! |
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If the book was cancelled there is not an option to mark that you received it off the transaction. If a book is lost in the mail, you have the option on the right to note that a book was received later on. Diane |
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