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Release and Control for IT Service Management, based on ITIL - A Practitioner Guide (ITSM Library)
Release and Control for IT Service Management based on ITIL A Practitioner Guide - ITSM Library
Author: Jan Van Bon
Practitioner Release and Control for IT Service Management, based on ITIL®- A Practitioner Guide aims at helping the reader to prepare for using Best Practices in his or her role in the area of Change Management, Release Management and Configuration Management. The guidance provided in this book is based on ITIL, the Best Practice Library in ...  more »
ISBN-13: 9789087530228
ISBN-10: 9087530226
Publication Date: 1/26/2007
Pages: 195
Edition: 1st
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Publisher: Van Haren Publishing
Book Type: Paperback
Members Wishing: 0
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