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Search - List of Books by Robert Spector

Total Books: 34
The Nordstrom Way to Customer Experience Excellence Creating a ValuesDriven Service Culture
2017 - The Nordstrom Way to Customer Experience Excellence Creating a Valuesdriven Service Culture (Paperback)
ISBN-13: 9781119375357
ISBN-10: 1119375355
Genre: Business & Money
  ?
The Nordstrom Way to Customer Service Excellence The Handbook For Becoming the Nordstrom of Your Industry
2012 - The Nordstrom Way to Customer Service Excellence the Handbook for Becoming the Nordstrom of Your Industry (Paperback)
ISBN-13: 9781118076675
ISBN-10: 1118076672
Genre: Business & Money
  ?
The Mom Pop Store True Stories from the Heart of America
2010 - The Mom Pop Store True Stories From the Heart of America (Paperback)
ISBN-13: 9780802777652
ISBN-10: 0802777651
Genre: Business & Money
  • Currently 4.3/5 Stars.
 2
The Mom Pop Store How the Unsung Heroes of the American Economy Are Surviving and Thriving
2009 - The Mom Pop Store How the Unsung Heroes of the American Economy Are Surviving and Thriving (Hardcover)
ISBN-13: 9780802716057
ISBN-10: 0802716059
Genres: Business & Money, Nonfiction
  • Currently 4/5 Stars.
 2
The Nordstrom Way to Customer Service Excellence A Handbook For Implementing Great Service in Your Organization
2005 - The Nordstrom Way to Customer Service Excellence a Handbook for Implementing Great Service in Your Organization (Paperback)
ISBN-13: 9780471702863
ISBN-10: 0471702862
Genre: Business & Money
  • Currently 3/5 Stars.
 1
Category Killers The Retail Revolution and Its Impact on Consumer Culture
2005 - Category Killers the Retail Revolution and Its Impact on Consumer Culture (Hardcover)
ISBN-13: 9781578519606
ISBN-10: 1578519608
Genre: Business & Money
  ?
Anytime Anywhere How the Best BricksandClicks Businesses Deliver Seamless Service To Their Customers
2003 - Anytime Anywhere How the Best Bricksandclicks Businesses Deliver Seamless Service to Their Customers (Paperback)
ISBN-13: 9780738208039
ISBN-10: 0738208035
Genre: Business & Money
  ?
Amazoncom Get Big Fast
2002 - Amazoncom Get Big Fast (Paperback) → Hardcover
ISBN-13: 9780066620428
ISBN-10: 0066620422
Genres: Business & Money, Computers & Technology, Literature & Fiction
  • Currently 3.3/5 Stars.
 2
AmazonCom
2001 - Amazoncom (Paperback)
ISBN-13: 9780712669672
ISBN-10: 0712669671
Genre: Business & Money
  ?
The AmazonCom Way
2001 - The Amazoncom Way (Paperback)
ISBN-13: 9780712684637
ISBN-10: 0712684638
  ?
Amazoncom Get big fast Viaggio all'interno di un rivoluzionario m odello di mercato che ha cambiato il mondo
2001 - Amazoncom Get Big Fast VIaggio All'interno Di Un Rivoluzionario M Odello Di Mercato Che Ha Cambiato Il Mondo (Paperback)
ISBN-13: 9788881121649
ISBN-10: 8881121646
  ?
Amazon com Get Big Fast Jeff Bezos und die Revolution im Handel
2000 - Amazon Com Get Big Fast Jeff Bezos Und Die Revolution Im Handel (Hardcover)
ISBN-13: 9783421054258
ISBN-10: 3421054258
  ?
AmazonComWay The Story of AmazonCom and the Growth of Online Retailing
2000 - Amazoncomway the Story of Amazoncom and the Growth of Online Retailing (Paperback)
ISBN-13: 9780732267964
ISBN-10: 073226796X
Genres: Business & Money, Computers & Technology
  ?
amazoncom Get Big Fast Inside the Revolutionary Business Model That Changed the World
2000 - Amazoncom Get Big Fast Inside the Revolutionary Business Model That Changed the World (Hardcover)
ISBN-13: 9780066620411
ISBN-10: 0066620414
Genres: Business & Money, Computers & Technology, Literature & Fiction, Reference
  • Currently 4.6/5 Stars.
 4
Lessons from the Nordstrom Way How Companies are Emulating the 1 Customer Service Company
2000 - Lessons From the Nordstrom Way How Companies Are Emulating the 1 Customer Service Company (Hardcover)
ISBN-13: 9780471355946
ISBN-10: 0471355941
Genre: Business & Money
  ?
The Nordstrom Way The Insider Story of America's 1 Customer Service Company
1999 - The Nordstrom Way the Insider Story of America's 1 Customer Service Company [Norddstrom Way] (Hardcover)
ISBN-13: 9780471354864
ISBN-10: 0471354864
Genre: Business & Money
  ?
The Ale Master How I Pioneered America's Craft Brewing Industry Opened the First Brewpub Bucked Trends and Enjoyed Every Minute of It
1998 - The Ale Master How I Pioneered America's Craft Brewing Industry Opened the First Brewpub Bucked Trends and Enjoyed Every Minute of It (Paperback) → Hardcover
ISBN-13: 9780935503234
ISBN-10: 0935503234
  ?
The Nordstrom Way The Inside Story of America's 1 Customer Service Company
1997 - The Nordstrom Way the Inside Story of America's 1 Customer Service Company (Paperback) → Paperback, Hardcover
ISBN-13: 9780471191711
ISBN-10: 047119171X
Genre: Business & Money
  ?
The Nordstrom Way The Inside Story of America's 1 Customer Service Company
1996 - The Nordstrom Way the Inside Story of America's 1 Customer Service Company (Paperback) → Paperback, Hardcover
ISBN-13: 9780471161608
ISBN-10: 0471161608
Genre: Business & Money
  • Currently 4.2/5 Stars.
 5
Legend of Eddie Bauer
1994 - Legend of Eddie Bauer (Paperback)
ISBN-13: 9780944641064
ISBN-10: 0944641067
Genres: Biographies & Memoirs, Business & Money
  ?
Family Trees Simpsons Centennial Story
1990 - Family Trees Simpsons Centennial Story (Hardcover)
ISBN-13: 9780935503074
ISBN-10: 0935503072
Genre: Reference
  • Currently 2.5/5 Stars.
 1

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