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Scriptwriting for Effective Telemarketing
Scriptwriting for Effective Telemarketing
Author: Judy McKee
The Telemarketing Industry Grows Up, Pre-Script Planning, The Statement/Question Technique: Never Make the Client Feel Wrong or Stupid, Secrets of Effective Telemarketing Scripting, Outbound Calls, Inbound Calls, all About Objections, Script Formatting and Organization, Sample Scripts-Outbound, Assessing Performance, Some Final Advise, Co...  more »
ISBN-13: 9780936840123
ISBN-10: 0936840129
Pages: 168
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Publisher: Technology Marketing Corp
Book Type: Hardcover
Members Wishing: 0
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