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Search - Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management and Organization Series)

Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management and Organization Series)
Service Management Operations Strategy and Information Technology With Student CDRom Mandatory Package - McGraw-Hill International Editions: Management and Organization Series
Author: Fitzsimmons
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also d...  more »
ISBN-13: 9780071181150
ISBN-10: 0071181156
Publication Date: 11/1/2000
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Publisher: McGraw-Hill Education - Europe
Book Type: Paperback
Members Wishing: 0
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