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Stop Losing Money On Every Sale!: A Roadmap to Business Process Excellence
Stop Losing Money On Every Sale A Roadmap to Business Process Excellence Author:Dr. Raj Ramesh This book is for the manager who is looking for practical techniques to fix inefficient business processes. If you are looking for deep theories behind process reengineering, optimization, or management, please look elsewhere. Instead, if you seek to understand the basics of business process management and seek tips to make your business effecti... more »ve, this book is for you.
There is a lot of hype and a plethora of buzzwords surrounding the simple concept of improving business effectiveness, ranging from re-engineering to business process management. My intention is to remove the hype and give you tips and techniques that take the mystique out of, and prepare you to embark upon, process change projects to see quantifiable results.
This book distills years of experience with improving, redesigning, and optimizing business processes through the use of the state-of-the-art technology. However, technology does not drive business process improvement. Rather, it is the vehicle for transformation. This book will give you the confidence to manage large-scale, multi-million dollar business process projects effectively.
I have kept this book short so that you can read the main topics in a couple of hours. I hope it will serve two goals: (1) help you understand all the parts involved to make your business processes more effective; and (2) give you a bird's eye view to the topic, so if you want to zoom into details of a particular aspect, you know what to look for.« less