The Telecom Handbook Author:Jane Laino Whether you're an IT professional, a telecom professional, an office administrator, or just starting out in the business world, this book provides you with an organized, easy-to-use introduction to business telecommunications systems and services. It does — The Telecom Handbook helps you get up-to-speed on business telecom systems and services wi... more »th this updated bestseller by industry authority Jane Laino.« less