Telephony For Computer Professionals Author:Jane Laino, Harry Newton This book teaches computer professionals everything they need to know about a very complex industry call telecommunications. Though computers and telecom appear to use the same technology, they are very different in every aspect - from the way services are priced and bought to the natural of the telecom vendor, especially the telephone company. ... more »This book is based on the authors many years of telecom consultanting, replete with warstores, screw ups and lessons learned. Excellent education for computer professionals and anyone needing practical explanations of all aspects of telecom.« less