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Total Quality Management in Action
Total Quality Management in Action
Author: Howard S. Gitlow, Shelly J. Gitlow
This volume provides an exceptionally straightforward and practical approach to the most commonly-asked questions in relation to quality management: How do we start? How do we do it? The authors provide insight and offer prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach. The book feature...  more »
ISBN-13: 9780131386037
ISBN-10: 0131386034
Pages: 266
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Publisher: Prentice Hall
Book Type: Hardcover
Members Wishing: 0
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