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Tough Questions, Great Answers: Responding to Patient Concerns About Today's Dentistry
Tough Questions Great Answers Responding to Patient Concerns About Today's Dentistry
Author: Robin Wright
Tough Questions, Great Answers offers specific guidance for responding to difficult patient questions, such as: How do you set your fees? Do you guarantee your work? Do you treat AIDS patients? How long can this treatment wait? Robin Wright describes how to turn a challenging conversation into a chance to build patient satisfaction with...  more »
ISBN-13: 9780867153200
ISBN-10: 0867153202
Publication Date: 6/1997
Pages: 150
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Publisher: Quintessence Publishing
Book Type: Paperback
Members Wishing: 0
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