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From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff
From Turnover to Teamwork How to Build and Retain a Customer-Oriented Foodservice Staff
Author: Bill Marvin
Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.
ISBN-13: 9780471590774
ISBN-10: 0471590770
Publication Date: 9/23/1994
Pages: 216
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Publisher: Wiley
Book Type: Hardcover
Members Wishing: 0
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