Search -
What They Didn't Tell You About Knowledge Management
What They Didn't Tell You About Knowledge Management Author:Jay Liebowitz There are a myriad of books that have been published on knowledge management. However, very few of these books give the practical know-how of what truly is needed in the information professional/manager's mind: how to make the decision whether knowledge management is right for you; how to explain the pros and cons of the various knowledge manage... more »ment alternatives/solutions; how to determine which knowledge management solution, if any, is the best fit with your organizational culture; how to explain the way to show the expected value-added benefits of using knowledge management; and how to discuss lessons learned in applying knowledge management (i.e. how others have utilized KM techniques for enhanced decision making). This applied and concise guide--based on the author's many years of experience--addresses these areas and includes helpful tools developed by the author such as knowledge audit instruments, knowledge access and sharing surveys, and techniques for determining knowledge management success.« less