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When I Say No I Feel Guilty, Vol. II, for Managers and Executives
When I Say No I Feel Guilty Vol II for Managers and Executives
Author: Manuel J. Smith
Volume II of the classic book on assertiveness training. Reprise of the famous UCLA Business and Management Extension course given by the master assertive trainer, Dr. Manuel Smith. With the original training scripts and exercises for coping with manipulative coworkers, colleagues, bosses, external reps and customers as well as technical experts...  more »
ISBN-13: 9780970299604
ISBN-10: 0970299605
Publication Date: 5/20/2000
Pages: 212
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Publisher: A Train Pr
Book Type: Paperback
Members Wishing: 1
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